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Claims WHAT TO DO IN CASE OF CLAIM/ACCIDENT/VEHICLE THEFT You MUST report all claims prior to leaving Mexico and recrossing the border into the USA. Failure to file a claim prior to leaving Mexico may result in the DENIAL of your claim. IN CASE OF AN ACCIDENT:
You can check the status of your claim after returning to the USA by calling the US Claims number. BELOW IS SPECIFIC CLAIM INFORMATION FOR EACH INSURANCE COMPANY CLICK ON THE GOLD LINK FOR ADDITIONAL CLAIMS INFORMATION IT IS A GOOD IDEA TO PRINT THESE CLAIM PAGES BEFORE MEXICO TRAVEL ACE Seguros 01 800 223 8687 If calling from a cell phone dial 01-800-55-ACE-TOUR ACE Claim Information ABA Seguros: 01 800-834-3400 ABA Claim Information GE / Genworth Seguros 01 800 019 6000 or direct 01-477-710-4781 GE Claim Information Grupo Nacional Provincial (GNP) 01 800 026 5110 GNP Claim Information Zurich 01 800 282 0787 Zurich Claim Information Mapfre Tepeyac Claims Information 01-800-02-663-58 or 01-800-02-665-51 Mapfre Tepeyac has a 24 hour toll-free claims hotline for reporting claims while in Mexico. The claims operators speak both English and Spanish. MexVisit Claims For Medical, Travel or Roadside Assistance call: 01-800-624-6491 while in Mexico. Click here for more information on MexVisit Claims.
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